Straining training
The JPA project has claimed a successful data transfer from an obsolete system (JPA teething trouble causes unrest in the ranks).
A large team of military clerks worked 12-hour shifts covering 24 hours for several weeks to input the data that JPA could not transfer. Clerks are still discovering areas where essential data has not transferred and data input is still being carried out at this local level.
The innovative training package failed to address 98 per cent of the system capabilities. It also caused our online systems to take more than five hours to complete a one to two-hour package or to crash entirely.
The training was inadequate and many of the supporting business process guides are inaccurate.
Martin, submitted on the web



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