We need to attack the IT skills shortage with long-term solutions, rather than temporary measures – and this will involve a re-evaluation of our approach (IT skills shortage reaches highest level in 10 years). Both business and government tend to propose measures that have immediate effects.

But while higher levels of recruitment may look impressive, the real answer lies in employee development and retention. Too often, money invested at entry level comes at the expense of existing staff. And once through the door, employees are frequently neglected – particularly in terms of training and skills. Sadly, this means that initial potential can dwindle.

We need to realise the importance of middle-order staff. A more even distribution of resources, combined with greater recognition of roles, will improve both operational output and business performance. This may not excite the board members, but it will go a long way to relieve perennial staffing issues.

Ross Eades, InterQuest Group