I find it shameful that a person in such a position would apportion blame to technical staff in schools, but fail to mention the years of poor leadership and direction from local authorities when it comes to strategic leadership of IT (Vice-like grip, letters.computing.co.uk).

Surely if local authorities were engaging with schools - as some are - and helping schools move forward to  sustainable models of IT which has significant impact on teaching and learning, leadership and management, and achievement and attainment in schools, comments such as this would not be able to be made.

We should try supporting technical staff in schools.

After all, these are likely to be the same people providing the support in the schools anyway, just under
a different company name, and having to respond based on company and contractual protocol rather than the directives of the senior leaders in the school.

Tony Sheppard, Edugeek.net